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This recorded training in MP3 format includes:
- Answering the phone when a perspective client calls
- Preparing a package for a potential new client
- In-person conversations with clients
- Turning down business
- Possible client objections
- Follow-ups
- Organization of your contacts
This training is in 3 parts and runs a little over 39 minutes
In addition, this training includes in word format:
- A syllabus
- Client relationship guidelines template that you are more than welcome to use for your business.
